Terms and Conditions

Terms and Conditions

These terms and conditions apply to Yoo' Dóó Jaatł'óół Web site located at www.yoodoojaa.com and all associated Web sites linked to www.yoodoojaa.com. Please read these terms and conditions carefully. By using Yoo' Dóó Jaatł'óół website, you agree to be bound by Yoo' Dóó Jaatł'óół terms and conditions.

Website Information

At Yoo' Dóó Jaatł'óół, we make every effort to ensure that our online catalog is as accurate and complete as possible. Each online catalog can be viewed in detailed by photos and some pieces may appear larger or smaller than their actual size in our photos due to a viewer’s computer monitor and cell phone screen settings are set differently, therefore, sizes may vary slightly. Some of Yoo' Dóó Jaatł'óół  online catalog will provide the measurements of each piece based in the catalogue description.

Product Availability

All of Yoo' Dóó Jaatł'óół jewelry is custom made and manufactured by family and friends. If you are interested in a piece that is not available, or on back order, please call us and we can tell you when the item(s) will be available. Because of Yoo' Dóó Jaatł'óół custom pieces are made, there may be a 1-3 week delay before the piece can be shipped. If you have any questions, please do not hesitate to contact us. 

Privacy Policy

Please refer to our Privacy Policy for information on how Yoo' Dóó Jaatł'óół collects, uses, and discloses personally identifiable information from its customers.

Online Return Policy:

Yoo' Dóó Jaatł'óół is committed to complete customer satisfaction. Yoo' Dóó Jaatł'óół takes pride in the quality and workmanship of our merchandise crafted by family and friends, and we are confident that you will be completely satisfied. If you decide to return your purchase made online or over the telephone for any reason at all; Yoo' Dóó Jaatł'óół will refund that purchase within 15 days from the original purchase date. Shipping costs will be deducted from amount of refund. The contents of the package must be in their original condition and secure within the box. 

Please provide insurance and a signature requirement for the returned package for the full purchase price. Yoo' Dóó Jaatł'óół is not responsible for any loss or damage that occurs during shipping. All returns must be accompanied by the original sales receipt.

All returned packages must be shipped to the address below and please a legible and printed name with address printed on the outside of the package.

Yoo' Dóó Jaatł'óół
ATTN: Online Returns
P.O. Box 2005
Gallup, NM 87305

Yoo' Dóó Jaatł'óół will process your return upon receipt of the package. Yoo' Dóó Jaatł'óół will examine the returned jewelry has not been damaged or suffered excessive wear and tear during the 15-day period.

Exchange Policy

All exchanges must be accompanied by the original sales receipt. Any item may be exchanged within 30 days. Shipping costs will be deducted from the amount of the exchange.

Shipping Policy:

Shipping options:
All of Yoo' Dóó Jaatł'óół shipments will be delivered using Federal Express.
You will have 2 options: standard overnight, ground shipping with 1-5 business days.

Restrictions:
All orders must be shipped to a valid residence or business address.

Limited Warranty:

Yoo' Dóó Jaatł'óół has a limited warranty on all its online catalog. If something is wrong due to faulty workmanship, Yoo' Dóó Jaatł'óół can take care of it. It’s that simple and straightforward. It’s a fair way of doing business. Any work performed by a jeweler other than Yoo' Dóó Jaatł'óół automatically voids the warranty.